Frequently Asked Questions about LifeScore®

Q: Do I need a doctor's referral to have a scan?
A: No, you can simply call our toll free number at 1-877-543-3726. Most patients schedule an appointment because they are proactive about their own health and believe in early disease detection and prevention.

Q: Where are you located?
A: For a map and directions, click here. Our address is 8899 University Center Lane, Suite 100, San Diego, CA 92122. We are located in the Maxim Pharmaceuticals Building near the Hyatt Aventine Hotel.

Q: How long does it take to get an appointment?
A: Typically, it takes about one week, depending on how flexible you are with your schedule.

Q: Are there any weight limits for the scan?
A: Yes. The physical weight limit for the scanning table is 300 pounds. Also, the quality of the images taken is diminished around this weight. Therefore, we cannot scan patients above 300 pounds.

Q: What are your hours?
A: We schedule appointments from 8:00 am to 5:00 pm from Monday-Friday. We are not open on weekends.

Q: Do I have to fast?
A: No, fasting is not required. If you choose to fast, the cholesterol and blood glucose may be more accurate.

Q: Do I have to change clothes for the scan?
A: You remain fully clothed during the scan; you will have to remove any jewelry and or underwire bra. If you are having a ColonScore you will need to change into a gown.

Q: Can the scan be performed if I have a pacemaker or have had a bypass?
A: Yes.

Q: How long will the appointment take?
A: The scan itself only takes about 15-20 minutes. The whole visit will take about 1hour. If you are getting the HeartScore, CoreScore, or TotalScore, we will do the following labs before your scan: total cholesterol, blood sugar, blood pressure, percentage body fat, Body Mass Index (BMI).

Q: Do I have to go into an enclosed tunnel for the scan?
A: No, the scan is an open-environment and is non-claustrophobic. You never go into an enclosed tunnel.

Q: Who interprets the results of the scan?
A: A board-certified radiologist reads the x-rays of the SinusScore, NeckScore, LungScore, Abdomen/Pelvis Score, and ColonScore. Click here for the Associate Director of Radiology, Dr. Tabita Wright.

Q: When do I get the results?
A: Your HeartScore report will be given to you on the day of your scan. A written report of any other scans you receive will be mailed to you within 5-7 working days.

Q: What can I do if I am diagnosed with heart disease?
A: You should discuss the results of the test with your physician. You may also schedule an appointment with Dr. Michael Wright. Dr. Wright's cardiology practice is located in the same suite as LifeScore. He will perform a complete cardiovascular assessment and develop a personal program for reversing heart disease.

Q: Does my insurance cover the scan?
A: Some insurance companies do cover preventive services; yet, many do not. You will need to contact your insurance company and ask them about coverage. LifeScore® does not bill insurance companies and payment in full is due at the time of your scan. We do provide you with a receipt that includes diagnostic codes and all the information insurance companies require.

Q: Do you take credit cards?
A: Yes, we accept Visa, MasterCard, and American Express. We also accept personal checks and cash.

Q: Are the results kept confidential?
A: Yes, the results will only be mailed to you, unless, you request otherwise. In order for us to release any information to your doctor, any other institution, family member or friend, you will have to sign a Medical Release Form.

Q: I'm nervous about getting the results. Why should I come in?
A: Other patients have also expressed worry about what the results may show. For many patients, the scan gives peace of mind that they say is 'priceless.' Our mission at LifeScore is early disease detection and prevention to improve the quality of life. We have actually saved lives through the early detection of a problem that had gone undiagnosed. Please click here to read actual patient testimonials. Your health is the best investment you can make for yourself and your family. Call our toll free number today: 1-877-543-3726.